The Energy and Policy Institute is monitoring which utilities are suspending disconnections throughout the coronavirus outbreak, in addition to regulators that are mandating suspensions. The Southern Alliance for Clean Energy is re-posting on our web site to unfold details about utility shutoffs additional.
Guest Blog | March 16, 2020
This publish is frequently up to date by the Energy and Policy Institute (EPI) here. As they replace their publish, we’ll do the identical. We are sharing their publish on our platform to get out the message of shutoffs to a wider viewers. While SACE’s work is usually restricted to the Southeast, this checklist covers service territories throughout the US.
Updated: March 15, 20:10 PT
Updated: March 15, 10:25 PT
Updated: March 14, 12:15 PT
If you’ve got data so as to add, please fill out EPI’s survey here.
Many utilities that promote electrical energy and gasoline across the United States are suspending disconnections of shoppers who don’t pay their payments throughout the coronavirus disaster or are being ordered to droop disconnections by regulators or different authorities officers.
Other utilities are saying that they won’t droop disconnections, or are making commitments that seem like extra restricted in scope.
The Energy and Policy Institute (EPI) is accumulating knowledge primarily based on revealed stories about which utilities are suspending disconnections, and which public utility commissions or different governmental our bodies are ordering suspensions. EPI reached out on Friday, March 13, to about two dozen massive utility firms on to ask whether or not they can be suspending disconnections.
We will likely be updating the tables under this textual content with extra outcomes on a rolling foundation.
– Government our bodies have ordered disconnection suspensions statewide in Connecticut, Iowa, Louisiana, Massachusetts, Mississippi, New Jersey, New York, Pennsylvania, Wisconsin, Ohio, and Wisconsin. Illinois and West Virginia regulators are “urging” utilities to droop disconnections, and the Governor of South Carolina is “request[ing] that all regulated utilities and cooperatives … do not suspend or disconnect essential services.”
– Cities that are taking motion to droop disconnections embody Austin, Minneapolis (for its water utility), Seattle, and Tallahassee, plus many others.
– Many investor-owned utility firms have suspended disconnections, together with Ameren, American Electric Power, Dominion Energy, Duke Energy, Evergy, FirstEnergy, Georgia Power, NV Energy, PECO, PG&E, Southern California Edison, Xcel Energy, and others.
– Other utilities have not suspended disconnections, or aren’t stating clearly how broadly they’re making use of buyer reduction insurance policies:
- In Arizona, whereas electrical utilities Arizona Public Service and Tucson Electric Power have mentioned that they might droop disconnections, the Salt River Project, a authorities company that sells electrical energy, has mentioned that it isn’t suspending disconnections. Instead, Salt River Project will “make every effort to work with our customers to avoid disconnections,” the Phoenix New Times reported. Southwest Gas, an investor-owned gasoline utility within the state, additionally supplied solely to “work with” prospects dealing with monetary hardship, “whatever the reason,” in response to a spokesperson.
- UPDATE: Entergy revealed a press release on Saturday, March 14 updating its coverage and saying that it was “temporarily suspending customer disconnects for the next 30 days as we continue to monitor the situation and may extend the period if necessary.”[From Friday, March 13]: In Louisiana, Entergy New Orleans is regulated by the City of New Orleans, not the state. Entergy New Orleans officers wouldn’t instantly decide to suspending disconnections when requested by members of the New Orleans City Council on Thursday, in response to The Lens. Later that day, Entergy New Orleans despatched a letter to council members saying that the corporate would “temporarily halt customer disconnects for the next 30 days if nonpayment is the result of the COVID-19 virus.” The firm didn’t provide any element about what a buyer must do to show that “nonpayment is the result of the COVID-19 virus.”
- In Florida, Florida Power & Light despatched prospects an electronic mail on Friday advising prospects having hassle paying their payments to look to federal, state, and native sources, with no feedback on disconnection insurance policies. FPL directed prospects to FPL.com/help
- In Michigan, Consumers Energy instructed EPI that it’s suspending shutoffs solely for sure buyer lessons:
- “We are suspending shutoffs for non-pay for low-income and senior customers beginning March 16, 2020, through April 5, 2020,” mentioned Director of Media Relations Katie Carey. “Senior citizens and qualified low-income customers already enrolled in our Winter Protection Program have already had their end dates extended through April 30, 2020, without any additional actions required on their part.”
- Deadline Detroit is reporting an identical coverage from DTE Energy.
- NRG Energy, with service territory throughout a number of states, issued a press release saying that it prolonged its “ongoing support to those who may need us,” however supplied no feedback on updates to its disconnection insurance policies. NRG directed prospects to go to the U.S. Centers for Disease Control’s web site.
EPI is ready to listen to responses from different utility firms that haven’t made public statements on disconnections, together with Florida Power & Light, Gulf Power, Mississippi Power, and others.
Alabama Power has not responded to queries from EPI and has issued a statement about its response to the disaster with out mentioning something about disconnection suspensions, regardless of its sister firm Georgia Power asserting a suspension. The advocacy group GASP (Greater Birmingham Alliance to Stop Pollution) is calling upon Alabama Power to droop disconnections till at the least May 1 and to waive late fee prices.
Further outcomes are under. If you recognize any of the data contained right here is inaccurate or dated, or in the event you work for a utility with data not included right here, please electronic mail EPI at [email protected].
This checklist is usually centered on electrical and gasoline utilities. Food & Water Watch is maintaining monitor of water disconnection suspensions here.
Regulators or authorities our bodies that have ordered disconnections suspended:
|Jurisdiction||Suspending disconnections?||Link or Notes||Notes||State|
|City of Austin, TX||Yes||https://www.kvue.com/article/news/health/coronavirus/coronavirus-austin-utilities-not-disconnecting-for-non-payment/269-96947fa7-1916-4884-a933-904715d90bd4||TX|
|City of Minneapolis||Yes||https://twitter.com/MayorFrey/status/1238497348931727366||MN|
|City of Piedmont, AL||Yes||https://twitter.com/BurkhalterEddie/status/1238102719895867393||AL|
|City of Seattle||Yes||https://www.seattletimes.com/seattle-news/health/seattle-will-keep-customers-lights-water-on-during-coronavirus-emergency-defer-taxes-for-small-businesses/||The utility’s coverage will apply to residential and business Seattle Public Utilities (SPU) water and Seattle City Light electrical energy prospects.||WA|
|City of Statesboro, GA||Yes||https://www.wjcl.com/article/mayor-statesboro-to-suspend-utility-disconnections-due-to-coronavirus/31474137||GA|
|Iowa||Yes||https://www.exploreokoboji.com/news/news-stories/iub-issues-emergency-order-extending-utility-winter-moratorium-period-due-to-coronavirus-concerns/||The prolonged moratorium interval will proceed till May 1st, 2020. All IOUs, coops, and munis||IA|
|Illinois Commerce Commission||Unclear||https://icc.illinois.gov/downloads/public/May%2013%202020%20ICC%20PR%20-%20COVID-19%20-%20Halt%20Utility%20Disconnects.pdf||The ICC is “urging” investor-owned utilities “to take immediate steps to cease disconnections for non-payment, and to suspend the imposition of late payment fees or penalties, until May 1.”||IL|
|Louisiana Public Service Commission||Yes||http://www.lpsc.louisiana.gov/_docs/_General/Covid-19%20executive%20order.pdf||LA|
|Mississippi Public Service Commission||Yes||https://twitter.com/BrandonPresley/status/1239256471403147264||All water, electrical, sewer and pure gasoline shutoffs for sixty days. Urges municipal utilities (out of jurisdiction) to comply with go well with.||MI|
|New York||Yes||https://www.politico.com/states/new-york/albany/story/2020/03/13/new-jersey-new-york-suspending-utility-shut-offs-amid-coronavirus-pandemic-1266923||Utilities in New York have voluntarily agreed to this measure, in response to the governor’s workplace. No order from the Public Service Commission is predicted.||NY|
|Ohio (Public Utilities Commission of Ohio)||Yes||https://dis.puc.state.oh.us/DocumentRecord.aspx?DocID=f3a5d5ff-6a2a-4556-8e00-c0b9d648e5c9||Commission directs all public utilities beneath its jurisdiction to evaluation their service disconnection insurance policies, practices, and tariff provisions and to promptly search any vital approval to droop in any other case relevant necessities||OH|
|Pennsylvania Public Utilities Commission||Yes||http://www.puc.pa.gov/about_puc/press_releases.aspx?ShowPR=4326||Emergency order prohibiting electrical, pure gasoline, water, wastewater, telecommunication and steam utility terminations||PA|
|South Carolina||Unclear||https://governor.sc.gov/sites/default/files/Documents/newsroom/2020-03-14%20Gov.%20McMaster%20to%20ORS%20Dir.%20Edwards%20re%20Utility%20Suspension.pdf||Request that all regulated utilities and cooperatives serving the State of South Carolina—together with these not at the moment beneath the jurisdiction of ORS— don’t droop or disconnect important providers||SC|
|West Virginia||Unclear||https://twitter.com/caitycoyne/status/1238561384012660737?s=20||PSC is urging all utilities to droop disconnections||WV|
|Wisconsin Public Service Commission||Yes||http://apps.psc.wi.gov/vs2|
Utilities that have suspended disconnections:
|Utility||Suspended Disconnections?||Link or Notes||Notes||States|
|American Electric Power||Yes||https://wcyb.com/news/local/american-electric-power-temporarily-suspends-non-payment-disconnections||AR, IN, KY, LA, MI, OH, OK, TN, TX, VA, WV|
|Arizona Public Service||Yes||https://www.phoenixnewtimes.com/news/aps-phoenix-water-suspend-customer-shutoffs-over-coronavirus-11456701||“for immediate future”||AZ|
|Atlantic City Electric (Exelon firm)||Yes||https://www.atlanticcityelectric.com/News/Pages/AtlanticCityElectricTakingStepstoSupportCustomersDuringCoronavirusPandemic.aspx?sf231480027=1||NJ|
|Avista||Yes||No public assertion but, however confirmed by EPI for Washington prospects.||WA|
|BGE||Yes||https://www.bge.com/SafetyCommunity/Safety/Pages/coronavirus.aspx||BGE is suspending service disconnections and waiving new late fee prices at the least till May 1||MD|
|Black Hills Energy||Yes||https://www.blackhillsenergy.com/safety/response-covid-19-your-safety-our-top-priority||AR, CO, IA, KS, MT, NE, SD, WY|
|Cascade Natural Gas||Yes||https://www.cngc.com/in-the-community/covid-19-response/||OR, WA|
|City Light, Electric and Water (Springfield, IL)||Yes||Emailed press launch.||For electrical and water. This will keep in impact till May 1, 2020, the place at such time will probably be re-evaluated.||IL|
|City of Cleveland, OH||Yes||https://www.clevescene.com/scene-and-heard/archives/2020/03/13/city-of-cleveland-to-halt-water-and-power-shutoffs-restore-connections||OH|
|City of Columbus||Yes||https://www.nbc4i.com/news/local-news/columbus-officials-to-provide-update-on-citys-preparedness-for-covid-19/||City of Columbus water and electrical||OH|
|City of Detroit Water||Yes||https://detroitmi.gov/departments/customer-care/water-and-sewerage-department/coronavirus-covid-19-water-restart-plan||Also turning water again on to disconnected households.||MI|
|City of Tallahassee||Yes||https://www.talgov.com/publicsafety/covid-19.aspx||Suspension of service shutoffs for 60 days.||FL|
|Chattanooga Gas||Yes, although at the moment solely for seven days.||https://www.timesfreepress.com/news/local/story/2020/mar/14/chattanooga-gas-suspends-service-disconnections/518210/||Chattanooga Gas Company has quickly suspended service disconnections for seven days||TN|
|ComEd||Yes||https://www.comed.com/News/Pages/NewsReleases/2020-03-13.aspx||We’re suspending disconnects for prospects unable to pay their payments and waiving new late funds prices by means of at the least May 1st.||IL|
|ConEd||Yes||Screenshot of electronic mail to prospects shared with EPI.||NY|
|Consumers Energy||Yes, for some buyer lessons solely.||Email to EPI. See additionally: https://www.deadlinedetroit.com/articles/24671/dte_consumers_limit_energy_shutoffs_during_coronavirus_outbreak||See quote at high of web page.||MI|
|Dominion Energy (all subsidiaries)||Yes||https://www.dominionenergy.com/company/coronavirus||ID, NC, OH, SC, UT, VA, WV, WY|
Utilities that haven’t clearly suspended disconnections, or haven’t responded to requests for remark:
|Utility||Suspended Disconnections?||Link or Source||Notes||State|
|Florida Power & Light||No||No reply to question from EPI but. Email despatched to prospects doesn’t tackle disconnection insurance policies.||FL|
|Huntsville Utilities (AL)||No||Direct electronic mail with Daniel Tait, EPI||Shut off suspension is probably going however has not but activated this step.||AL|
|NRG||No||https://twitter.com/nrgenergy/status/1238604888445267968?s=20||CT, DE, DC, IL, MD, MA, NJ, NY, OH, PA|
|Salt River Project||No||https://www.phoenixnewtimes.com/news/aps-phoenix-water-suspend-customer-shutoffs-over-coronavirus-11456701||The Salt River Project just isn’t suspending disconnections, spokesperson Scott Harelson mentioned, though the corporate has requested its customer support representatives to “make every effort to work with our customers to avoid disconnections.”||AZ|
|Southern Company Gas||No||https://investor.southerncompany.com/information-for-investors/latest-news/latest-news-releases/press-release-details/2020/Southern-Company-Gas-Assures-Customers-Safe-and-Reliable-Service-Will-Continue-During-COVID-19-Pandemic/default.aspx||IL, GA, VA, TN|
|Alabama Power||No||https://twitter.com/alabamapower/status/1238995838120144896||No reply to question from EPI but||AL|
|Gulf Power||Unclear||No reply to question from EPI but||FL|
|Lansing Board of Water & Light||Yes, however water solely, not electrical energy.||https://www.lbwl.com/outage-center/covid-19-update||Appears to solely cowl water, not electrical energy.||MI|
|Mississippi Power||Unclear||No reply to question from EPI but||MS|
|Southern Company||Unclear||No reply to question from EPI but.|